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Improve customer experience and work faster with AI and low-code

Improve customer experience and work faster with AI and low-code
By Sayed Masroor • 29 Nov, 2025

Most banks — about 87% — believe low-code helps them get faster results from AI.
By using low-code and AI together, banks can make customers happier and increase efficiency quickly.

Discover how to leverage low code solutions to:

Build customer-facing apps quickly while still meeting all regulatory requirements.

Lower development costs and speed up delivery by combining traditional coding with AI-powered low-code tools.

Simplify and automate key processes—like onboarding, credit checks, risk scoring, and customer approvals—to offer a smoother, industry-leading experience.

This session will also share practical guidance on how banks can use Microsoft Power Platform as a core part of their tech strategy, along with tips to empower business users, speed up development, and strengthen collaboration between business and IT teams.

Tangible AI Code

How Banks Can Accelerate Innovation With AI and Low-Code Solutions

In today’s fast-changing financial landscape, banks are under pressure to deliver better digital experiences, reduce operational costs, and stay compliant—all at the same time. To meet these demands, more financial institutions are turning to a powerful combination: AI and low-code development.

Build Customer-Facing Apps Faster—Without Losing Compliance

Banks need to deliver digital solutions quickly, but speed cannot come at the cost of regulatory requirements. With low-code platforms supported by AI, teams can build and update customer-facing applications in days instead of months—while still following compliance standards and governance frameworks.

Reduce Development Costs and Speed Up Delivery

Traditional software development requires large teams, long timelines, and extensive testing cycles. Low-code tools powered by AI simplify this process by automating repetitive tasks, generating secure code, and providing ready-to-use components.

This helps banks cut development costs and ship new features or products much faster.

Streamline and Automate Key Banking Processes

AI and low-code make it easy to automate high-volume, time-consuming banking operations such as:

Customer onboarding |  Credit scoring  | Risk assessment  | Loan applications and approvals

Automation not only reduces manual workload but also improves accuracy and delivers a smoother experience for customers.

Power Platform: A Strategic Advantage for Modern Banks

A growing number of banks are adopting Microsoft Power Platform to modernize their technology stack. In this blog, we explore practical steps on how banks can:

Use Power Platform as a core part of their digital strategy | Empower business users to build apps safely  |  Bridge the gap between IT teams and business teams | Accelerate innovation without compromising security